A start-up online payments business with a very profitable concept and working prototype software had recently partnered in a joint venture with a very large US payment processor. The start-up team needed to quickly enhance and extend the software to meet client needs, but there were no priority management or design processes in place to … Read More →
Welcome to our website. As we re-introduce ourselves, these are the important things for you to know. We are here to share our knowledge and experience. We love delivering results and we bring a successful track record to your project. We know technology and project management. We develop and mentor your talent. We are both business … Read More →
Building an effective global team is challenging under most circumstances. When the team is formed after outsourcing and US layoffs, it can become even more challenging for the remaining (US) team members to work well with the new (offshore) members. A major global media research organization had recently outsourced about 30% of the work processes … Read More →
A small public company spin-off was growing very rapidly in its third year of business, with offices distributed across the US. Its Information Technology (IT) staff was located across four offices, primarily focused on end-user and network operations support. Major business initiatives were delayed or troubled and the IT team was not cohesive. Key business … Read More →
A large homebuilder had significant existing relationships with vendors, including telecommunications, electrical and others – while their homebuyer customers tend to make many major service provider decisions at the time of their move. The homebuilder wanted to provide extended features and benefits to their customers, to provide added value and build loyalty. This represented a … Read More →
