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Category Archives: Team Building

What do we mean by ‘capacity building’?

July 7, 2016 5:56 am / michaele rachlin

Remember that adage “give a man a fish and he eats for a day; teach a man to fish and he eats for a lifetime“? Simplistic maybe – but here’s the point: MDR is here to reinforce your team + your skills. Of course, we will write grants and build project plans and jump in … Read More →

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Posted in: business, mentor, non-profit, not-for-profit, team building, Uncategorized / Tagged: donor management, ecommerce & digital business, grant writing, grants, mentor, non-profit, not-for-profit, online giving & donor management

a start-up with a great idea…

February 1, 2014 6:00 am / michaele rachlin

A start-up online payments business with a very profitable concept and working prototype software had recently partnered in a joint venture with a very large US payment processor. The start-up team needed to quickly enhance and extend the software to meet client needs, but there were no priority management or design processes in place to … Read More →

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Posted in: applications, BPI business improvement, online & digital business, online payments & e-commerce, PMO & project management, products, quality, team building / Tagged: business transformation, IT resiliency, mentor, outsourcing, product design, project management, quality, team leadership, vendor management

practical experts…

December 17, 2013 9:47 pm / michaele rachlin

Welcome to our website. As we re-introduce ourselves, these are the important things for you to know. We are here to share our knowledge and experience. We love delivering results and we bring a successful track record to your project.  We know technology and project management.  We develop and mentor your talent. We are both business … Read More →

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Posted in: mentor, non-profit, not-for-profit, online presence, PMO & project management, team building / Tagged: agile, grant writing, grants, metrics & KPI, non-profit, not-for-profit, online giving & donor management

a start-up needed a sales process and crm solution…

February 14, 2013 6:00 am / michaele rachlin

A start-up with deep industry knowledge and a talented young business development leader needed to build a pipeline and client base for its commercial real estate financial services business.  The team wanted to create a repeatable and scaleable sales process and rapidly grow the development team and pipeline. The work needed to be accomplished very … Read More →

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Posted in: BPI business improvement, business, clients & crm, knowledge management, mentor, operations management, real estate & asset management, team building / Tagged: business transformation, clients & crm, customer, operations management, performance improvement

building an effective global team….

February 12, 2013 6:00 am / michaele rachlin

Building an effective global team is challenging under most circumstances.  When the team is formed after outsourcing and US layoffs, it can become even more challenging for the remaining (US) team members to work well with the new (offshore) members. A major global media research organization had recently outsourced about 30% of the work processes … Read More →

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Posted in: knowledge management, mentor, metrics & KPI, online & digital business, operations management, PMO & project management, quality, team building / Tagged: knowledge management, KPI, operations management, outsourcing, quality, team building, team leadership, vendor management

preserving the intellectual property / IP at the core of a product…

January 10, 2013 6:00 am / michaele rachlin

A global leader in financial services had recently acquired a small start-up with a great idea – and all the working knowledge of its software product ‘locked’ inside the brains of a few founders.  In order to scale up and enhance the product, the knowledge and functional design of the system needed to become accessible … Read More →

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Posted in: applications, knowledge management, online & digital business, online payments & e-commerce, products, quality, team building / Tagged: agile, e-commerce, ecommerce & digital business, IT risk management, ITIL, knowledge management, outsourcing, product design, team building

a research product suffered from late deliveries and poor quality….

January 2, 2013 6:00 am / michaele rachlin

A flagship telecom research product suffered from late deliveries and poor quality several years after its acquisition by a premier media research firm.  Clients were losing confidence in the product and sales were dropping. The existing subject matter experts in the operations and product management groups continued to leave the company, key resources were working excessive … Read More →

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Posted in: BPI business improvement, business, knowledge management, metrics & KPI, online & digital business, operations management, quality, team building / Tagged: ecommerce & digital business, knowledge management, KPI, media research, metrics & KPI, operations management, performance improvement, quality, team building, team leadership

a rapidly-growing public company….

December 30, 2012 6:00 am / michaele rachlin

A small public company spin-off was growing very rapidly in its third year of business, with offices distributed across the US.  Its Information Technology (IT) staff was located across four offices, primarily focused on end-user and network operations support.  Major business initiatives were delayed or troubled and the IT team was not cohesive. Key business … Read More →

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Posted in: business, IT operations, mentor, PMO & project management, team building / Tagged: IT resiliency, IT risk management, ITIL, operations management, performance improvement, quality, team building, team leadership

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  • We empower non-profits + growing businesses
    • michaele d. rachlin
    • stories & solutions
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  • What do we mean by ‘capacity building’?
  • It took a very long time to win this first grant…
  • we are a ‘Power Player’!
  • now offering grant proposal writing + sustainability services to non-profits!
  • a local non-profit was behind its fundraising target…
  • a start-up with a great idea…
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