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Tag Archives: Agile

practical experts…

December 17, 2013 9:47 pm / michaele rachlin

Welcome to our website. As we re-introduce ourselves, these are the important things for you to know. We are here to share our knowledge and experience. We love delivering results and we bring a successful track record to your project.  We know technology and project management.  We develop and mentor your talent. We are both business … Read More →

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Posted in: mentor, non-profit, not-for-profit, online presence, PMO & project management, team building / Tagged: agile, grant writing, grants, metrics & KPI, non-profit, not-for-profit, online giving & donor management

preserving the intellectual property / IP at the core of a product…

January 10, 2013 6:00 am / michaele rachlin

A global leader in financial services had recently acquired a small start-up with a great idea – and all the working knowledge of its software product ‘locked’ inside the brains of a few founders.  In order to scale up and enhance the product, the knowledge and functional design of the system needed to become accessible … Read More →

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Posted in: applications, knowledge management, online & digital business, online payments & e-commerce, products, quality, team building / Tagged: agile, e-commerce, ecommerce & digital business, IT risk management, ITIL, knowledge management, outsourcing, product design, team building

building customer loyalty & extending the brand….

December 28, 2012 6:00 am / michaele rachlin

A large homebuilder had significant existing relationships with vendors, including telecommunications, electrical and others – while their homebuyer customers tend to make many major service provider decisions at the time of their move.  The homebuilder wanted to provide extended features and benefits to their customers, to provide added value and build loyalty. This represented a … Read More →

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Posted in: affinity & loyalty, clients & crm, data warehouse | analytics, online & digital business, online presence, PMO & project management, products, real estate & asset management / Tagged: agile, business intelligence, business transformation, clients & crm, customer, e-commerce, homebuilding, loyalty, product design, project management, team leadership

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    • michaele d. rachlin
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