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Tag Archives: Ecommerce & Digital Business

What do we mean by ‘capacity building’?

July 7, 2016 5:56 am / michaele rachlin

Remember that adage “give a man a fish and he eats for a day; teach a man to fish and he eats for a lifetime“? Simplistic maybe – but here’s the point: MDR is here to reinforce your team + your skills. Of course, we will write grants and build project plans and jump in … Read More →

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Posted in: business, mentor, non-profit, not-for-profit, team building, Uncategorized / Tagged: donor management, ecommerce & digital business, grant writing, grants, mentor, non-profit, not-for-profit, online giving & donor management

your website is you…

June 1, 2013 12:01 am / michaele rachlin

A client with a limited budget for advertising and online marketing tried to build his website with just a programmer. The project cost more than he had planned & took 3 times longer than scheduled.  All of the web copy was written by the client, even though writing is not the client’s primary business.  The graphics … Read More →

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Posted in: non-profit, not-for-profit, online & digital business, online presence / Tagged: ecommerce & digital business, non-profit, not-for-profit, website

preserving the intellectual property / IP at the core of a product…

January 10, 2013 6:00 am / michaele rachlin

A global leader in financial services had recently acquired a small start-up with a great idea – and all the working knowledge of its software product ‘locked’ inside the brains of a few founders.  In order to scale up and enhance the product, the knowledge and functional design of the system needed to become accessible … Read More →

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Posted in: applications, knowledge management, online & digital business, online payments & e-commerce, products, quality, team building / Tagged: agile, e-commerce, ecommerce & digital business, IT risk management, ITIL, knowledge management, outsourcing, product design, team building

a research product suffered from late deliveries and poor quality….

January 2, 2013 6:00 am / michaele rachlin

A flagship telecom research product suffered from late deliveries and poor quality several years after its acquisition by a premier media research firm.  Clients were losing confidence in the product and sales were dropping. The existing subject matter experts in the operations and product management groups continued to leave the company, key resources were working excessive … Read More →

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Posted in: BPI business improvement, business, knowledge management, metrics & KPI, online & digital business, operations management, quality, team building / Tagged: ecommerce & digital business, knowledge management, KPI, media research, metrics & KPI, operations management, performance improvement, quality, team building, team leadership

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    • michaele d. rachlin
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  • What do we mean by ‘capacity building’?
  • It took a very long time to win this first grant…
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